Frequently Asked Questions (FAQ)

Perfient — Beta Version

Trust, Privacy & Data Safety

Do I need to provide personal information to use Perfient?

No. Perfient does not require your real name, email address (optional, when available, used only for recovery, identity verification, and notifications. We recommend using email aliases for privacy.), phone number, or physical address. You can use Perfient without revealing your identity.

What data does Perfient store?

Perfient only stores data you explicitly provide, such as:

• Portfolio holdings or allocations
• Financial preferences or risk inputs (PFT)
• An anonymous user identifier

Can Perfient link my data back to my real identity?

No. Perfient is designed to minimize the link between users and their data. If your credentials are lost, the data cannot be recovered or reassigned.

Is my data sold or used for advertising?

No. Perfient does not sell user data, does not run ads, and does not use data for marketing purposes.

Does Perfient use cookies or trackers?

Perfient uses cookie-free, privacy-respecting analytics only to understand system performance and feature usage in aggregate. We do not track individuals.

Security & Encryption

How is my data protected?

Perfient applies reasonable security measures, including:

• Encryption in transit and at rest (where applicable)
• Restricted internal access
• Logical separation of identifiers and financial data

Is Perfient “bank-level secure”?

Perfient follows strong security practices, but it is not a bank and should not be treated as a financial custodian. No system can guarantee absolute security.

AI, Accuracy & Limitations

Is Perfient giving me financial advice?

No. Perfient is a financial analysis and decision-support tool. It does not provide investment advice or act as a fiduciary.

How accurate are Perfient’s responses?

Outputs are generated by AI models using your data, assumptions, and available financial information. They are probabilistic and may be incomplete or incorrect.

Does Perfient predict markets or stock prices?

No. Perfient does not predict markets or guarantee outcomes. It helps you reason about scenarios and trade-offs.

Beta Version

What does “Beta” mean?

Perfient is currently in Beta, which means:

• Features may be incomplete or experimental
• Models and outputs may change
• You may encounter bugs or limitations

Will my feedback matter?

Yes. Beta feedback directly influences product direction, features, and improvements.

Onboarding & Getting Started

What should I do first?

Most users start by:

• Uploading a portfolio, or
• Answering a few questions to build a financial profile (PFT Lite)

What is PFT Lite vs Full?

PFT Lite requires minimal inputs and enables basic personalization. Full PFT provides deeper insights but requires more detailed information.

Can I use Perfient without uploading my portfolio?

Yes. You can explore general analysis, scenarios, and reasoning without uploading a portfolio.

Features & Capabilities

What can Perfient help me with?

• Portfolio risk and concentration analysis
• Valuation reasoning (DCF, comparative methods)
• Scenario and assumption testing
• Understanding trade-offs and financial structure

What can Perfient NOT do?

• Execute trades
• Manage money
• Guarantee returns
• Replace professional advice

Incorrect or Problematic Responses

What if Perfient gives an incorrect or confusing response?

AI systems can be wrong. If something seems incorrect:

• Question the assumptions
• Ask follow-up questions
• Submit feedback using the feedback option

Does Perfient learn from my individual conversations?

User conversations are not used to personally profile you. Feedback may be used in aggregate to improve system behavior.

Contact & Support

How can I contact the Perfient team?

You can contact us through the official Perfient website or feedback channels provided within the application.

Is there customer support?

During Beta, support is limited. We prioritize fixing systemic issues over individual requests, but all feedback is reviewed.